Last month, CooperVision Australia opened the doors to its new state-ofthe- art distribution facility in Torrensville, Adelaide. This is the first phase of CooperVision’s ‘Adelaide One’ project which will consolidate distribution, manufacturing and commercial support teams, including customer service, into one site by the end of 2010.
The new facility, purpose built to global standards, will provide a higher level of service to Australian and New Zealand optometrists, replacing the current facilities at Marleston and Underdale.
According to Wayne Reuben, General Manager Australia and New Zealand said: “This is a very exciting time for CooperVision. We have made significant investment into capital equipment and technologies to create one outstanding facility that will provide world-class services.”
Phase two will see CooperVision’s call centre move to Torrensville by the end of this year. Further investment is being made into improved technologies to ensure the customer service team can continue to operate at local and global standards.
Phase three will bring a new manufacturing lab to Torrensville early next year focusing on making ‘TailorMade’ contact lenses for Australia and New Zealand. That’s when the manufacture of conventional contact lenses for export to the U.K. will stop.
To support the management of the new facility, Andrew Carthew has joined the Australia/New Zealand business in the newly created position of Business Operations Manager.