Ten Australian and five New Zealand Specsavers stores were named as finalists for the annual Doug Perkins Medal the Specsavers Clinical Conference Online Series live event, featuring Dr Matthew Russell.
The Doug Perkins Medal, which was introduced in 2018, is presented to one Australian and one New Zealand store each year in recognition of consistently high standards of clinical excellence and patient care.
The Doug Perkins Medal… is presented to one Australian and one New Zealand store each year in recognition of consistently high standards of clinical excellence and patient care
The Australian finalists included Elizabeth and Hollywood, SA, Success and Rockingham, WA, Loganholme, Ipswich and Runaway Bay, QLD, and Burwood, NSW. New Zealand finalists included Massey, Riccarton Westfield, Timaru, Queenstown and Dunedin.
To determine the finalists, a nation-wide analysis was conducted using data collected through the Specsavers Professional Benchmark Initiative (PBI). The PBI aggregates and tracks patient outcomes across Specsavers Australia and New Zealand’s store network.
The information from the PBI was combined with data from Specsavers’ patient feedback platform, as well as health outcome data from the Oculo electronic referral system, and is based on the following criteria:
- Leadership in delivering exceptional patient outcomes,
- Consistent feedback demonstrating the positive patient experience,
- A focus on education and training,
- Implementation of store processes that have delivered consistent quality eye care,
- Commitment to accessible eye health, and
- Collaborative engagement with medicine.
The finalists represent the top 4% of all Specsavers stores across Australia and New Zealand, delivering consistently high standards of patient care across all key aspects of clinical practice.
The winning store will be announced at the SCC Online Series live event on 26 August.