Leanne Turner cuts a ribbon to open the new AOS clinic. Photos: The Royal Victorian Eye and Ear Hospital.
The Royal Victorian Eye and Ear Hospital (RVEEH) has opened its new Acute Ophthalmology Service (AOS), equipped with 10 consulting rooms, strategically placed near the hospital’s emergency department (ED).
The RVEEH said the redeveloped clinic includes 10 rooms for consultation, nurse assessment, orthoptic review, laser treatment, and diagnostics.
Leanne Turner, Executive Director of Operations and Chief Nursing Officer, said the “relocation of the AOS clinic into its new home will see patients and staff benefit from streamlined patient flow in new facilities”.
“It is an exciting milestone in our hospital redevelopment.”
RVEEH has installed kiosks in the new clinic waiting room, allowing patients to check in before their appointment. The kiosk service is available in six languages; English, Arabic, Mandarin, Cantonese, Vietnamese, and Greek.
The AOS clinic treats approximately 11,000 patients per year. Patients attending the clinic fall into two streams: those who have been treated in ED for an acute ophthalmology condition that requires short-term tertiary follow-up; and patients referred from primary care with an acute ophthalmology condition that has the potential to impact on vision without tertiary management.